MATLAB: I am unable to access the Network License Manager Dashboard generated from MathWorks Reference Architecture

I am setting a Network License Manager on the Cloud using the Reference Architecture. However, after I successfully deployed the template, I am unable to reach the Dashboard URL automatically generated. Why is it so?

Best Answer

There are few reasons why you could not access the dashboard:
1. The Client IP address (provided in a CIDR format) during the deployment of the template might not cover your actual IP address.
First look for your public IP address by researching "what is my IP" online.
On Azure:
- Access the Resource Group you created
- Go to "Overview" > "netlm-nsg"
- Make sure the "allow-https" Inbound security rule has the right IP range to allow your public IP address to access this server. Use a CIDR calculator if you are not familiar with this notation.
On AWS:
- Locate the EC2 instance running your server (Services > EC2 > Instances)
- Access the Security Group associated to this instance (Either in description or on the right side of the table)
- Go to the inbound tab of the Security Group details
- Make sure the HTTPS rule uses the correct IP range to allow your public IP address to access this server. Use a CIDR calculator if you are not familiar with this notation.
2. The server you created is not running
*On Azure:
-* Access the Resource Group you created
- Go to "Overview" > "netlm-server"
- Verify that the status of this resource group is "Running", otherwise start with the start button
On AWS:
- Locate the EC2 instance running your server (Services > EC2 > Instances)
- Select your instace > Actions > Instance State > Start / Stop
3. Your browser settings does not allow you to access a page using a non trusted security certificate
Depending on your browser configuration or company policy, you might not be able to reach the dashboard because the certificate used by default is not trusted. Some browser would prompt an error message and you will have to accept (e.g. Proceed to netlm-serverazure-xxxxx.cloudapp.azure,com (unsafe)).
If you are unable to bypass this warning, contact your IT administrator.