MATLAB: Does MATLAB crash when opening files after installing Windows Update KB4013429 (March 2017)

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Why does MATLAB crash when opening files after installing Windows Update KB4013429 (March 2017)?

Best Answer

Some users have reported experiencing MATLAB crashes while trying to open files after the Windows update KB4013429 in March 2017:

https://support.microsoft.com/en-us/help/4013429/windows-10-update-kb4013429

These crashes appear to be related to changes that were introduced in Windows update KB4013429, which have been addressed in Windows update KB4015438.

Users have reported that installing Windows update KB4015438 prevents MATLAB from crashing:

https://support.microsoft.com/en-us/help/4015438

If installing Windows update KB4015438 does not help to prevent MATLAB from crashing, please contact MathWorks Technical Support:

http://www.mathworks.com/support/contact_us/

Related Solutions

MATLAB: Are there any known issues with MATLAB 7.0 (R14) and Windows XP SP2

We have tested MATLAB 7.0 (R14) against Windows XP SP2. In some instances the OpenGL routines failed. If this is the case, then first see if the vendor of your graphics card has updated drivers available and install them. If there are not any updated drivers or updating the drivers does not solve this problem, then see the following URL for further suggestions:

http://www.mathworks.com/support/solutions/data/1-ONA63.html?solution=1-ONA63

MATLAB: Is the MATLAB crashing while trying to perform graphic operations like plotting when I am using Windows 10 version 2004

MATLAB is crashing while performing graphics operations when the following one or more conditions are met:

The OS being used is Windows 10 version 2004 (https://support.microsoft.com/en-us/topic/july-31-2020-kb4568831-os-build-19041-423-preview-4d221baf-2e19-373d-1ffc-cd1f21b5cf14 )
The system is being used with a docking station
There are 2 different graphics drivers being used on the machine. You can verify this by checking the output of "gpuDeviceCount" command

We are aware and still investigating this issue. Please try the following workarounds to see if they address the problem:

Open MATLAB with the "softwareopenglmesa" tag. by running the following command form the command line:

>> matlab -softwareopenglmesa

Consider downgrading to a previous version of Windows.
Force OS to use only one graphics card instead of switching between the two
When docking laptop, ensure that MATLAB is up and running before doing so.
Update the graphic drivers by downloading the latest version from the driver's website.

Please contact MathWorks Technical Support if the workarounds above do not resolve the issue.

https://www.mathworks.com/support/contact_us.html

Best Answer

Related Solutions

MATLAB: Are there any known issues with MATLAB 7.0 (R14) and Windows XP SP2

MATLAB: Is the MATLAB crashing while trying to perform graphic operations like plotting when I am using Windows 10 version 2004

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