MATLAB: Is the MATLAB crashing while trying to perform graphic operations like plotting when I am using Windows 10 version 2004

Question

Why is my MATLAB crashing while trying to perform graphic operations like plotting when I am using Windows 10 version 2004?

Answer 1

MATLAB is crashing while performing graphics operations when the following one or more conditions are met: 

• The OS being used is Windows 10 version 2004 (https://support.microsoft.com/en-us/topic/july-31-2020-kb4568831-os-build-19041-423-preview-4d221baf-2e19-373d-1ffc-cd1f21b5cf14  ) 
• The system is being used with a docking station 
• There are 2 different graphics drivers being used on the machine. You can verify this by checking the output of "gpuDeviceCount" command

We are aware and still investigating this issue. Please try the following workarounds to see if they address the problem:

• Open MATLAB with the "softwareopenglmesa" tag. by running the following command form the command line:

>> matlab -softwareopenglmesa 

• Consider downgrading to a previous version of Windows.
• Force OS to use only one graphics card instead of switching between the two 
• When docking laptop, ensure that MATLAB is up and running before doing so.
• Update the graphic drivers by downloading the latest version from the driver's website.

Please contact MathWorks Technical Support if the workarounds above do not resolve the issue.

https://www.mathworks.com/support/contact_us.html