MATLAB: Do I see “Site is Temporarily Unavailable” when trying to Activate or Install the school license

When I try to activate or install my school license I am redirected to a site to verify my account, however the site appears to be unavailable and I cannot proceed with activation. Are there any known workarounds for this issue?

Best Answer

Schools or institutions that utilize Identity Management require an additional authentication step before MATLAB can be activated. This is to ensure you are currently an active member of the college or university. If the installer cannot verify this from the credentials you provided, the MATLAB installer will redirect you to an authentication page. In the event that the redirect page is unavailable, you will need to search for the MATLAB software page on your school's website and authenticate from the "MathWorks Login" page available there.
Once you have authenticated on your school's website, you should be able to proceed with the activation process normally.