MATLAB: Am I prompted for an Activation Key during installation or activation

MATLAB

Why am I prompted for an Activation Key during installation or activation?

Best Answer

The Activation Key is a string of 25 digits which authorizes an individual to access a MATLAB license. If your MathWorks Account is not linked to a MATLAB license, you will be prompted to provide an Activation Key. Additionally, under certain circumstances, you may be asked for an Activation Key, even if you are linked to a MATLAB license, for the following reasons:
  1. The MathWorks Account e-mail you have used to sign-in to the installer is not linked to a license with MATLAB on it.
    • To resolve this issue, confirm your MathWorks Account is linked to a MATLAB license by signing in to the MathWorks License Center .
  2. The release of MATLAB you are installing is not available on your MATLAB license. Possible reasons include:
  • You may be using a Trial license, which is release specific. Trial licenses can only be used for a specific version of MATLAB, typically the latest release. Please ensure the release of MATLAB you have installed on your computer matches the release you have been issued a Trial for. If you need to obtain Trial for a different release of MATLAB, please contact your Sales Representative .
  • If you license does not have an active Software Maintenance Service (SMS) contract, you may be attempting to use a release of MATLAB which was released after your SMS contract expired. To resolve this issue, install an older release of MATLAB, or contact your Sales Representative to request a quote to update your SMS contract.
  1. Certain releases of MATLAB are not available for Student licenses. These releases are
    • R2014b, R2013b, R2012b, R2011b, R2010b, R2009b, and R2008a and earlier.
  2. If MATLAB is already installed, and you are prompted an Activation Key (either in the Activation Client or in the License Center), your License Administrator may have set a restriction on the license to only allow activation with an Activation Key. By default, a key is not required to activate MATLAB. Contact your License Administrator to request for the Activation Key, or to have that permission turned off.