MATLAB: Do I receive the installation error “archive is not a ZIP archive”

MATLAB

During MATLAB installation I receive an error message stating that one or more MATLAB or toolbox product archives are not zip archives.

Best Answer

This error message indicates that the MATLAB installer was unable to extract the listed product archives. This is often due to an incomplete or corrupted download. Please re-download the listed installation archives and reattempt the installation.

If installation is still unsuccessful, compare the md5 has of the downloaded archive to the published md5 hashes at the manual download page. Comparing the md5 hash will help verify that the download was successful.

If the md5 hash of the downloaded files matches the published values, try clearing your temp folders (%TEMP%, %TMP%, or /tmp) prior to reattempting the installation.

This error can also occur when there is not enough space in the /tmp directory to contain the product archive during extraction. Increasing the space available within the /tmp directory will resolve this error.

Related Solutions

MATLAB: Do I receive License Manager Error -14

This error could be caused by a number of things.

1. This error can occur on a client machine when the hostname in the SERVER line of your license.dat file does not match the hostname on the SERVER line of your license server's license.dat file. The client machine's SERVER line must match that of the license server. Contact your License Administrator to confirm the hostname in the SERVER line.

The license file on the client machine varies depending upon operating system and version. For R2008a and above, the license file is generally called network.lic and is located in $MATLAB\licenses (where $MATLAB is the MATLAB installation directory). For versions prior to R2008a, the license file will generally be the following:

Windows

---------

 $MATLAB\bin\win32\license.dat (for 32-bit MATLAB)
 $MATLAB\bin\win64\license.dat (for 64-bit MATLAB)

Linux/Unix/Mac

------------------

 $MATLAB/etc/license.dat

2. This error can also occur if the hostname of your license server is not resolvable. To test this, run the following command from a terminal/command prompt:

 ping <hostname>

where <hostname> is the hostname of the license server as it appears on the SERVER line of your license.dat file.

If the output of the above command comes back as 'unreachable' or 'unresolvable', then please contact your System Administrator and have them address this issue.

MATLAB: Do I receive License Manager Error -21

This error occurs when attempting to launch MATLAB with a license file that was generated for an older release. See the information below in order to resolve this issue:

Network based licenses:

This error can occur when the version of MATLAB is newer than the version of the license file (license.dat) on the network license manager machine. To resolve this issue, update the license.dat file and/or license manager on the license manager machine to the latest release that you are licensed for. Contact your license administrator to make the updates.

The license.dat file on the server machine is located in:

 $MATLABROOT/etc ($MATLAB\flexlm for releases prior to R2010b on Windows)

(where $MATLAB is the MATLAB installation directory)

NOTE: Once you have made changes to your license file, be sure to restart the license manager for these changes to take effect. For more information on how to restart the license manager, see the Related Solution linked below.

Also, if you are using MATLAB R2007b or earlier, make sure the license.dat file on the MATLAB client is in the following format:

 SERVER <hostname> <HostID> <port>
 USE_SERVER

<hostname> is the hostname of the license server

<HostID> is the HostID of the license server

<port> is the number for license manager daemon (lmgrd)

The license.dat file on the client machine is located in:

Windows

---------

 $MATLABROOT\bin\win32 (for 32-bit MATLAB)
 $MATLABROOT\bin\win64 (for 64-bit MATLAB)

Linux/Unix/Mac

------------------

 $MATLABROOT/etc

(where $MATLABROOT is the MATLAB installation directory)

Standalone based licenses:

If you are receiving this error on Stand Alone installation of MATLAB and have attempted to install from downloaded file, then this error may occur if you have multiple versions of MATLAB downloaded into the same folder. The workaround for this issue is to uninstall and reinstall using fresh downloads.

MATLAB Student Version:

You may receive this error if you have multiple serial numbers for multiple releases, and you use the wrong serial number to activate. To resolve this issue, you will need to reactivate. See the Related Solution for the instructions on how to reactivate the Student Version.

Best Answer

Related Solutions

MATLAB: Do I receive License Manager Error -14

MATLAB: Do I receive License Manager Error -21

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