MATLAB: How to ensure an Add On is from MathWorks and not a 3rd party

MATLAB

How can I ensure that when I download an add on from the Add-On Explorer that I am downloading a MathWorks official product, and not a 3rd party add on?

Best Answer

You can do this by filtering the Add-Ons by source. In the Add-On window, in the top right, under 'Filter by Source', click MathWorks. This will ensure you only see MathWorks Add-Ons.

Further, when you find an Add-On, the page will indicate who wrote it. Anything with 'MathWorks <toolbox> Toolbox Team' is from MathWorks.

Finally, when searching in the Add-On Explorer, in the search results, any results with a MathWorks logo next to the rating is a MathWorks product (though some products are from MathWorks but do not have the logo, like training materials).

If you download the Add-On from File Exchange, anything from MathWorks will have an author with an official 'staff' tag.

Related Solutions

MATLAB: How to obtain support for PolySpace products

Since August 1st, 2007, PolySpace users should use MathWorks channels for getting assistance on PolySpace products. Users are recommended to use the online Service Request system to create, manage and track their questions.

With the online service request system, you can:

* Submit a service request quickly and easily

* Attach related documents to requests, either during or after submission

* Instantly view the status of your service requests

* Receive e-mail notifications when your request is updated

* Keep track of all correspondence regarding your new requests

* Streamline your communication with MathWorks support staff

To submit a request, follow the guidelines below: (Login required - You can create an account as part of the request creation process.)

1. To create a service request, start at the following URL:

https://www.mathworks.com/support/servicerequests/create.html

Note that this requires that the user is logged into his/her MathWorks account. If not, you will be prompted to login before proceeding to the online service request page. For more information on creating and managing login and account information, refer to the following URL:

https://www.mathworks.com/mw_account/frequently-asked-questions.html?s_cid=mwa-cmlndefq

2. Once you are at the "Create New Service Request" page, select "Technical Support - Help with using or installing products" -> "Get help with installation / license manager issues" if you have an installation issue OR select "Technical Support - Help with using or installing products" -> "Request general technical support" -> "Other Issue" for any other questions. This will open a form with several fields requesting different information.

3. Enter your license number in the field "License #: ". Since R2009a you will find your license number in every log file just after "Checking license ...". Until R2008b, you can find the license number by viewing the license.dat file in the etc subdirectory of the

PolySpace_Common folder. The location of the PolySpace_Common folder can be determined from the

POLYSPACE_COMMON environment variable. If you are the administrator of a PolySpace license, you can also log in to your MathWorks Account and find all the information there: http://www.mathworks.com/accesslogin/login.do

If you are not able to find the license number there is a possibility to add "-1" as the license number for the field "License #: ". But be aware that you may be asked by an Technical Support Engineer to provide the license afterwards e.g. by asking the license administrator.

4. Enter the list of ALL the licensed PolySpace products with their version information in the input box corresponding to "Paste the output of the ver command:". Since R2009b you can use inside the Launcher the menu "Help --> About". Copy all the information and add it to "Paste the output of the ver command:".

5. For releases prior to R2007a+, select "R2007a+" in the pulldown for the "Release", but state the appropriate product versions in the VER window as mentioned above.

6. Select the specific PolySpace product that you need assistance with in the "Product" dropdown menu. To find the new product corresponding to older releases, refer to:

https://www.mathworks.com/products/polyspace.html

(We apologize for the confusion in regards to the incompatibility of the service request form with stand-alone PolySpace products. We are aware of this issue and are working on it to provide a better interface to this process.)

7. Fill the remaining fields as requested in the form. These are not specific to MATLAB products and are used in troubleshooting the issues with PolySpace products

NOTE: Enter the license number of the Polyspace product in the License # field

Please see the related solution on how to obtain the license number of the Polyspace products.

MATLAB: How to install Add-Ons from the File Exchange

File Exchange includes add-ons such as toolboxes, apps, hardware support packages, and features. Starting in R2015b, you can also find these add-ons in the Add-On Explorer, along with MathWorks products. (Note: Add-On Explorer is not available for prerelease users of MATLAB)

To install add-ons from File Exchange, first download the submission. Once downloaded, you may open the submission in the operating system or the MATLAB Current Folder browser. For those customers with more than one MATLAB installation and to ensure installation in the correct one, you must open the file from the MATLAB Current Folder Browser of the desired MATLAB installation. This is particularly important for these four kinds of installable file types:

Hardware support packages (MLPKGINSTALL files)
MathWorks feature add-ons (MLPKGINSTALL files)
Community toolboxes (MLTBX files)
Apps (MLAPPINSTALL files)

To install zip files, use the current folder browser’s right click menu to extract them and add the folder location to the path.

Best Answer

Related Solutions

MATLAB: How to obtain support for PolySpace products

MATLAB: How to install Add-Ons from the File Exchange

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