MATLAB: Am I unable to install a MATLAB update for R2018b and newer

Why am I unable to install a MATLAB update for R2018b and newer?

Best Answer

There are a few ways to install a MATLAB update, and you will want to try both the online, and offline methods. Please try both methods both as your user, and with administrative permissions.

Online update installer:

You can run the online update installer manually at the following paths.

Windows:

C:\Program Files\MATLAB\R20XXx\bin\win64\update_installer.exe

Linux:

/usr/local/MATLAB/R20XXx/bin/glnxa64/update_installer

Mac

/Applications/MATLAB_R20XXx.app/bin/maci64/update_installer

Offline Update Installer:

To download a MATLAB Update, please follow the steps below:

Navigate to <https://www.mathworks.com/downloads>
Click the release you wish to apply an update to
After selecting the release, in Related Links, click Get R20XXx Updates
On this page, in Related Links, click R20XXx Administrator Update Package for Offline Installation
This page will have the most recent update. If you want previous updates, in Related Links, click Get R20XXx Updates

To install the MATLAB update you downloaded please use the steps below:

Unzip the downloaded update package from the site
Run the update_installer for your MATLAB installation with the - updatepackage flag <path to the unzipped folder>
Windows: C:\Program Files\MATLAB\R20XXx\bin\win64\update_installer.exe -updatepackage C:\Users\%username%\Downloads\R20XXx_Update_X_Windows_package
Linux: /usr/local/MATLAB/R20XXx/bin/glnxa64/update_installer -updatepackage ~/Downloads/R20XXx_Update_X_Linux_package
Mac: /Applications/MATLAB_R20XXx.app/bin/maci64/update_installer -updatepackage R20XXx_Update_X_MacOS_package

Note: You want to point the updatepackage flag at the folder you unzipped the download into. Do not point the update installer at R20XXx or R20XXx_Update_X folders.

If the update installer continues to encounter issues please find the installation log, and contact MathWorks installation support. You can find the installation log using the article below.

Where are the MATLAB Installation and Activation log files located?

https://www.mathworks.com/matlabcentral/answers/101927

Related Solutions

MATLAB: Do I receive License Manager Error -21

This error occurs when attempting to launch MATLAB with a license file that was generated for an older release. See the information below in order to resolve this issue:

Network based licenses:

This error can occur when the version of MATLAB is newer than the version of the license file (license.dat) on the network license manager machine. To resolve this issue, update the license.dat file and/or license manager on the license manager machine to the latest release that you are licensed for. Contact your license administrator to make the updates.

The license.dat file on the server machine is located in:

 $MATLABROOT/etc ($MATLAB\flexlm for releases prior to R2010b on Windows)

(where $MATLAB is the MATLAB installation directory)

NOTE: Once you have made changes to your license file, be sure to restart the license manager for these changes to take effect. For more information on how to restart the license manager, see the Related Solution linked below.

Also, if you are using MATLAB R2007b or earlier, make sure the license.dat file on the MATLAB client is in the following format:

 SERVER <hostname> <HostID> <port>
 USE_SERVER

<hostname> is the hostname of the license server

<HostID> is the HostID of the license server

<port> is the number for license manager daemon (lmgrd)

The license.dat file on the client machine is located in:

Windows

---------

 $MATLABROOT\bin\win32 (for 32-bit MATLAB)
 $MATLABROOT\bin\win64 (for 64-bit MATLAB)

Linux/Unix/Mac

------------------

 $MATLABROOT/etc

(where $MATLABROOT is the MATLAB installation directory)

Standalone based licenses:

If you are receiving this error on Stand Alone installation of MATLAB and have attempted to install from downloaded file, then this error may occur if you have multiple versions of MATLAB downloaded into the same folder. The workaround for this issue is to uninstall and reinstall using fresh downloads.

MATLAB Student Version:

You may receive this error if you have multiple serial numbers for multiple releases, and you use the wrong serial number to activate. To resolve this issue, you will need to reactivate. See the Related Solution for the instructions on how to reactivate the Student Version.

MATLAB: How to silently install Support Packages in MATLAB R2018a or newer

This process is not available in MATLAB releases prior to R2018a.

In order to install a support package silently you will need to follow the procedure in the article below to download the files for the support package before hand.

How do I Download and Install a Support Package on an Offline Machine?

https://www.mathworks.com/matlabcentral/answers/293235

Once you obtained the installation files for the support package please follow the below workflow to silently install support packages:

If MATLAB has not been run on the target machine, you must be set to root first. Set the support package to root by launching MATLAB running the following command at the MATLAB prompt and then closing MATLAB.

   _installFolder = matlabshared.supportpkg.getSupportPackageRoot; matlabshared.supportpkg.setSupportPackageRoot(installFolder);_

WINDOWS:

Open a command prompt window, and run the following commands:
<MATLAB root directory>\bin\win64\SupportSoftwareInstaller.exe -downloadfolder <pathtodownloadfolder> -inputFile <pathtoinputFile>\ssi_input.txt

Example:

C:\Program Files\MATLAB\R20XXx\bin\win64\SupportSoftwareInstaller.exe -downloadfolder C:\Users\jsmith\Downloads\MathWorks\SupportPackages\R20XXx -inputFile C:\Users\jsmith\Downloads\MathWorks\SupportPackages\R20XXx\ssi_input.txt

LINUX:

Open a terminal window, and run the following command:
<MATLAB root directory>/bin/glnxa64/SupportSoftwareInstaller -downloadfolder <pathtodownloadfolder> -inputFile <pathtoinputFile>/ssi_input.txt

Example:

/usr/local/MATLAB/R20XXx/bin/glnxa64/SupportSoftwareInstaller -downloadfolder /home/jdoe/Downloads/MathWorks/SupportPackages/R20XXx -inputFile /home/jdoe/Downloads/MathWorks/SupportPackages/R20XXx/ssi_input.txt

MAC:

Open a terminal window, and run the following command:
<MATLAB root directory>/bin/maci64/SupportSoftwareInstaller.sh-downloadfolder <pathtodownloadfolder> -inputFile <pathtoinputFile>/ssi_input.txt

Example:

/Applications/MATLAB_R20XXx.app/bin/maci64/SupportSoftwareInstaller.sh -downloadfolder /Users/jdoe/Downloads/MathWorks/SupportPackages/R20XXx -inputFile /Users/jdoe/Downloads/MathWorks/SupportPackages/R20XXx/ssi_input.txt

For the path to the input file and path to user’s install folder, you can use an absolute or relative path.

This command may take several minutes to run. When it is done, check the log file make sure the

installation completed. See https://www.mathworks.com/matlabcentral/answers/101927-where-are-the-matlab-installation-and-activation-log-files-located

NOTE: The procedures below must be run as an administrator.

When you download the support packages for installation (in Article above), the installer creates a configuration file for use with silent install, named ssi_input.txt. Inside this file is a list of the support packages to be installed.

Inside the config file, each support package has two lines – the first contains a product description and the second a product code that installer uses. If there are any support packages you want to remove from the installation, you can comment them out or delete the lines from the config file.

*IMPORTANT: Silent install pertains to the support software installer only. Any third-party support packages that require an interactive install will still require your interaction. *

Each time you perform a download, the configuration file is refreshed to add the new support packages. To regenerate the configuration file from scratch, delete the existing one or use another directory for the download.

If there is a failure in downloading a support package, that support package will not be listed in the config file. Before performing a silent install, check the config file to make sure that all the support packages you expect to be installed are listed. After installing, any failures are listed in the log file.

Best Answer

Related Solutions

MATLAB: Do I receive License Manager Error -21

MATLAB: How to silently install Support Packages in MATLAB R2018a or newer

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