MATLAB: Do I see the error “Something unexpected occurred.: This is not common.” in the log when trying to install a MATLAB update

Why do I see the error the following error in my log when trying to install a MATLAB update?
Update available 
Failed to download release data 
Something unexpected occurred.: This is not common. 
To resolve this issue, contact Technical Support. 
Update session complete.

Best Answer

You can look into the connection error using the article below.
Why do I get a connection error when installing or activating MATLAB or another MathWorks product?
https://www.mathworks.com/matlabcentral/answers/92634
If the network issue cannot be resolved, you can install the update manually with the offline installation files using the following article.
How can I download and install a MATLAB Update manually?
https://www.mathworks.com/matlabcentral/answers/456448
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