MATLAB: MvBlueFox3 is not detected by Image Acquisition Tool

genicamgentlImage Acquisition Toolboxmvbluefox3

I'm trying to access a Matrix Vision BlueFox3 camera via the Image Acquisition Tool but the camera is not detected by Matlab (R2017b v. 9.3).
A usb 2 webcam is detected by the Image Acquisition Tool.
The camera works fine with Matrix Visions's software.
I've downloaded and installed the latest drivers for the BlueFox3 camera from Matrix Vision's website (mvIMPACT Acquire).
The Image Acquisition Toolbox (v. 5.3) along with the following hardware support packages are installed on the PC:
  • Image Acquisition Toolbox Support Package for GenICam Interface
  • Image Acquisition Toolbox Support Package for GigE Vision Hardware
  • MATLAB Support Package for USB Webcams
  • Image Acquisition Toolbox Support Package for OS Generic Video Interface
I've checked that the system environment variable GENICAM_GENTL64_PATH is set to the correct path (C:\Program Files\MATRIX VISION\mvIMPACT Acquire\bin\x64).
The PC is running Windows 7, 64 bit.
I tested the camera on another PC running windows 10 and MATLAB R2017b and everything worked flawlessly.
I ran the imaqsupport command and attached the text file.
Many Thanks!

Best Answer

It turned out it was a driver issue. Uninstalling mvGenTL_Acquire v. 2.35 and installing v. 2.24 solved the problem!
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