MATLAB: MATLAB crashes when opening Simulink

crashqtsimulinkwacom

I simply press the "Simulink" button in the Home tab, then MATLAB processes for a few seconds before encountering an internal error and crashing. I attempted to see if anyone had similar issues as I, and found something about updating my Intel drivers, but I could not install newest drivers downloaded from intel.com due to restrictions placed on my work PC.
The error log mentions several things, e.g. QT gui and Wacom tablets, but I am not using a Wacom tablet at all. How do I solve this issue? The error log is as follows. 
--------------------------------------------------------------------------------
       Integer divide by zero detected at fre. feb 14 10:55:05 2020 +0100
--------------------------------------------------------------------------------
Configuration:
  Crash Decoding           : Disabled - No sandbox or build area path
  Crash Mode               : continue (default)
  Default Encoding         : windows-1252
  Deployed                 : false
  Graphics Driver          : Unknown hardware 
  Graphics card 1          : Intel Corporation ( 0x8086 ) Intel(R) HD Graphics 620 Version 26.20.100.7263 (2019-9-25)
  Java Version             : Java 1.8.0_202-b08 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode
  MATLAB Architecture      : win64
  MATLAB Entitlement ID    : 6149662
  MATLAB Root              : C:\Program Files\MATLAB\R2019b
  MATLAB Version           : 9.7.0.1296695 (R2019b) Update 4
  OpenGL                   : hardware
  Operating System         : Microsoft Windows 10 Enterprise
  Process ID               : 15160
  Processor ID             : x86 Family 6 Model 142 Stepping 9, GenuineIntel
  Session Key              : 623659df-c5b8-402f-b20f-e0acddaefb38
  Window System            : Version 10.0 (Build 18363)
Fault Count: 1
Abnormal termination:
Integer divide by zero
Register State (from fault):
  RAX = 0000000000072c00  RBX = 0000000000000000
  RCX = 52a33aac1ff90000  RDX = 0000000000000000
  RSP = 000000014c02e980  RBP = 000000014c02ea80
  RSI = 0000000000000000  RDI = 000000014c02eff0
 
   R8 = 000000000000000b   R9 = 00007ff8e13e7f86
  R10 = 00000000c98e00a4  R11 = 000000014c02e570
  R12 = 0000000000000002  R13 = 0000000000000200
  R14 = 0000000000000000  R15 = 0000000000000000
 
  RIP = 00007ff8e14b6200  EFL = 00010206
 
   CS = 0033   FS = 0053   GS = 002b
Stack Trace (from fault):
[  0] 0x00007ff8e14b6200                 C:\WINDOWS\SYSTEM32\ISD_Tablet.dll+00877056 WacomExtHook+00845880
[  1] 0x00007ff8e14b1b29                 C:\WINDOWS\SYSTEM32\ISD_Tablet.dll+00858921 WacomExtHook+00827745
[  2] 0x00007ff8e16e8f5f                   C:\WINDOWS\system32\wintab32.dll+00757599 WTDataPeek+00724688
[  3] 0x00007ff8e16eb9b7                   C:\WINDOWS\system32\wintab32.dll+00768439 WTDataPeek+00735528
[  4] 0x00007ff8e16f0777                   C:\WINDOWS\system32\wintab32.dll+00788343 WTDataPeek+00755432
[  5] 0x00007ff8e16f98e5                   C:\WINDOWS\system32\wintab32.dll+00825573 WTDataPeek+00792662
[  6] 0x00007ff8ee58d244 C:\Program Files\MATLAB\R2019b\bin\win64\platforms\qwindows.dll+00315972
[  7] 0x00007ff8ee54bcea C:\Program Files\MATLAB\R2019b\bin\win64\platforms\qwindows.dll+00048362
[  8] 0x00007ff8ee54a29f C:\Program Files\MATLAB\R2019b\bin\win64\platforms\qwindows.dll+00041631
[  9] 0x00007ff8ee54a23f C:\Program Files\MATLAB\R2019b\bin\win64\platforms\qwindows.dll+00041535
[ 10] 0x00007ff8ee59d082 C:\Program Files\MATLAB\R2019b\bin\win64\platforms\qwindows.dll+00381058 qt_plugin_query_metadata+00005010
[ 11] 0x00007ff8e2bf0188 C:\Program Files\MATLAB\R2019b\bin\win64\Qt5GuiMW.dll+00131464 MW_QT::QPlatformIntegrationFactory::keys+00001000
[ 12] 0x00007ff8e2befb16 C:\Program Files\MATLAB\R2019b\bin\win64\Qt5GuiMW.dll+00129814 MW_QT::QPlatformIntegrationFactory::create+00000150
[ 13] 0x00007ff8e2bfba7d C:\Program Files\MATLAB\R2019b\bin\win64\Qt5GuiMW.dll+00178813 MW_QT::QGuiApplicationPrivate::init+00002669
[ 14] 0x00007ff8e2bf9f1d C:\Program Files\MATLAB\R2019b\bin\win64\Qt5GuiMW.dll+00171805 MW_QT::QGuiApplicationPrivate::createPlatformIntegration+00001357
[ 15] 0x00007ff8e2bf984b C:\Program Files\MATLAB\R2019b\bin\win64\Qt5GuiMW.dll+00170059 MW_QT::QGuiApplicationPrivate::createEventDispatcher+00000027
[ 16] 0x00000000d098b912 C:\Program Files\MATLAB\R2019b\bin\win64\Qt5CoreMW.dll+01751314 MW_QT::QCoreApplicationPrivate::init+00000242
[ 17] 0x00007ff8e2bfb039 C:\Program Files\MATLAB\R2019b\bin\win64\Qt5GuiMW.dll+00176185 MW_QT::QGuiApplicationPrivate::init+00000041
[ 18] 0x00000000d0ce1c9f C:\Program Files\MATLAB\R2019b\bin\win64\Qt5WidgetsMW.dll+00072863 MW_QT::QApplicationPrivate::init+00000015
[ 19] 0x00000000d0cddecb C:\Program Files\MATLAB\R2019b\bin\win64\Qt5WidgetsMW.dll+00057035 MW_QT::QApplication::QApplication+00000091
[ 20] 0x00000000cecd18e9  C:\Program Files\MATLAB\R2019b\bin\win64\glee.dll+00727273 GLIMReentrancyProtector::GLIMReentrancyProtector+00000089
[ 21] 0x00000000ced52ba7  C:\Program Files\MATLAB\R2019b\bin\win64\glee.dll+01256359 GuiObject::scheduleDelete+00105799
[ 22] 0x00000000ced521d9  C:\Program Files\MATLAB\R2019b\bin\win64\glee.dll+01253849 GuiObject::scheduleDelete+00103289
[ 23] 0x00000000ced51fa9  C:\Program Files\MATLAB\R2019b\bin\win64\glee.dll+01253289 GuiObject::scheduleDelete+00102729
[ 24] 0x00007ff93d8f0e72                   C:\WINDOWS\System32\ucrtbase.dll+00134770 beginthreadex+00000322
[ 25] 0x00007ff93f597bd4                   C:\WINDOWS\System32\KERNEL32.DLL+00097236 BaseThreadInitThunk+00000020
[ 26] 0x00007ff9409aced1                      C:\WINDOWS\SYSTEM32\ntdll.dll+00446161 RtlUserThreadStart+00000033

Best Answer

Thank you for your help, Deepak. I tried the opengl command, but it did not lead to any success. What did lead to success, however, was to disable the Wacom ISD Service in the Windows 10 services. I did so by using "Windows + R" and opening "services.msc". Then, I scrolled down to Wacom ISD Service and disabled it. Now I can open Simulink without issue. If anyone else in the future encounters this issue, you may be successful doing as I did.
A related issue which provided me with the solution: https://se.mathworks.com/matlabcentral/answers/420265-about-matlab-coder-causing-integer-divide-by-zero-crash-after-updating-windows-10-to-1803-version
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