I recently installed MATLAB vR2016a on my DELL desktop with Intel i7-4790 processor NVIDIA GeForce GTX 745 which is running Windows 7 Professional (64 bit). Since installing it, I have been unable to start MATLAB as it crashes each time I try to open it.
------------------------------------------------------------------------ Illegal instruction detected at Tue Apr 12 17:51:13 2016 ------------------------------------------------------------------------ Configuration: Crash Decoding : Disabled Crash Mode : continue (default) Default Encoding : windows-1252 Host Name : DZL4-bcm MATLAB Architecture : win64 MATLAB Root : C:\Program Files\MATLAB\R2016a MATLAB Version : 9.0.0.341360 (R2016a) Operating System : Microsoft Windows 7 Processor ID : x86 Family 6 Model 60 Stepping 3, GenuineIntel %
Fault Count: 1 % Abnormal termination: Illegal instruction % Register State (from fault): RAX = 0000000000000001 RBX = 0000000000000001 RCX = 00000000116da3f8 RDX = 0000000000000000 RSP = 000000001625a980 RBP = 000000001625aa99 RSI = 0000000000000000 RDI = 0000000000000001 % R8 = 0000000000000000 R9 = 00000000116da4b0 R10 = 00000000116da400 R11 = 0000000000000004 R12 = 0000000000000000 R13 = 00000000116161b4 R14 = 00000000116c0128 R15 = 00000000116c20d8 % RIP = 000007feed784560 EFL = 00010202 % CS = 0033 FS = 0053 GS = 002b % %Stack Trace (from fault):[ 0] 0x000007feef484560 C:\Program Files\MATLAB\R2016a\bin\win64\MSVCR120.dll+00607584 logf+00000528[ 1] 0x00000000120895be C:\Program Files\MATLAB\R2016a\bin\win64\xerces-c_3_1.dll+00562622 xercesc_3_1::ContentSpecNode::serialize+00007202[ 2] 0x00000000120a69bb C:\Program Files\MATLAB\R2016a\bin\win64\xerces-c_3_1.dll+00682427 xercesc_3_1::ComplexTypeInfo::makeContentModel+00001399[ 3] 0x00000000120a61dc C:\Program Files\MATLAB\R2016a\bin\win64\xerces-c_3_1.dll+00680412 xercesc_3_1::ComplexTypeInfo::checkUniqueParticleAttribution+00000056[ 4] 0x00000000120acc13 C:\Program Files\MATLAB\R2016a\bin\win64\xerces-c_3_1.dll+00707603 xercesc_3_1::SchemaValidator::preContentValidation+00001115[ 5] 0x00000000120537f4 C:\Program Files\MATLAB\R2016a\bin\win64\xerces-c_3_1.dll+00342004 xercesc_3_1::IGXMLScanner::resolveSchemaGrammar+00002592[ 6] 0x0000000012052d90 C:\Program Files\MATLAB\R2016a\bin\win64\xerces-c_3_1.dll+00339344 xercesc_3_1::IGXMLScanner::parseSchemaLocation+00000320[ 7] 0x000000001204ca5b C:\Program Files\MATLAB\R2016a\bin\win64\xerces-c_3_1.dll+00313947 xercesc_3_1::IGXMLScanner::scanStartTagNS+00000607[ 8] 0x000000001204aac8 C:\Program Files\MATLAB\R2016a\bin\win64\xerces-c_3_1.dll+00305864 xercesc_3_1::IGXMLScanner::scanContent+00000240[ 9] 0x0000000012049c4e C:\Program Files\MATLAB\R2016a\bin\win64\xerces-c_3_1.dll+00302158 xercesc_3_1::IGXMLScanner::scanDocument+00000150[ 10] 0x000000001206767b C:\Program Files\MATLAB\R2016a\bin\win64\xerces-c_3_1.dll+00423547 xercesc_3_1::XMLScanner::scanDocument+00000703[ 11] 0x0000000012081370 C:\Program Files\MATLAB\R2016a\bin\win64\xerces-c_3_1.dll+00529264 xercesc_3_1::SAX2XMLReaderImpl::parse+00000148[ 12] 0x00000000f9ab4457 C:\Program Files\MATLAB\R2016a\bin\win64\xmlxrcsc.dll+00017495 MXPI_CreatePlugin+00002135[ 13] 0x000000000722c387 C:\Program Files\MATLAB\R2016a\bin\win64\settingscore.dll+01557383 settings::core::SettingsValueChangeEvent::clone+00014039[ 14] 0x0000000007196afa C:\Program Files\MATLAB\R2016a\bin\win64\settingscore.dll+00944890 settings::core::exception::RelativePreferencePathNotSupported::clone+00010138[ 15] 0x000000000720bb19 C:\Program Files\MATLAB\R2016a\bin\win64\settingscore.dll+01424153 settings::core::SettingsKeyMetaData<bool>::getMin+00011001[ 16] 0x00000000071c7eba C:\Program Files\MATLAB\R2016a\bin\win64\settingscore.dll+01146554 settings::core::exception::RelativePreferencePathNotSupported::rethrow+00197802[ 17] 0x000000000720b6b7 C:\Program Files\MATLAB\R2016a\bin\win64\settingscore.dll+01423031 settings::core::SettingsKeyMetaData<bool>::getMin+00009879[ 18] 0x0000000007209537 C:\Program Files\MATLAB\R2016a\bin\win64\settingscore.dll+01414455 settings::core::SettingsKeyMetaData<bool>::getMin+00001303[ 19] 0x000000000720932f C:\Program Files\MATLAB\R2016a\bin\win64\settingscore.dll+01413935 settings::core::SettingsKeyMetaData<bool>::getMin+00000783[ 20] 0x0000000007209280 C:\Program Files\MATLAB\R2016a\bin\win64\settingscore.dll+01413760 settings::core::SettingsKeyMetaData<bool>::getMin+00000608[ 21] 0x0000000005bca3d7 C:\Program Files\MATLAB\R2016a\bin\win64\libmwservices.dll+00173015 svGetPref_UserWorkFolder+00000295[ 22] 0x000000000a3c5401 C:\Program Files\MATLAB\R2016a\bin\win64\mcr.dll+00414721 mcrInstance::init+00001473[ 23] 0x00000000079bf591 C:\Program Files\MATLAB\R2016a\bin\win64\MVMLocal.dll+00128401 mvm_server::inproc::LocalMVM::privateInit+00000433[ 24] 0x00000000079bb946 C:\Program Files\MATLAB\R2016a\bin\win64\MVMLocal.dll+00112966 mvm_server::inproc::LocalMVM::create+00000278[ 25] 0x00000000079c566d C:\Program Files\MATLAB\R2016a\bin\win64\MVMLocal.dll+00153197 mvm_server::inproc::LocalFactory::createMVM+00000141[ 26] 0x00000000079d62c5 C:\Program Files\MATLAB\R2016a\bin\win64\MVMLocal.dll+00221893 mvm_server::inproc::LocalFactory::terminate+00058645[ 27] 0x00000000079da2be C:\Program Files\MATLAB\R2016a\bin\win64\MVMLocal.dll+00238270 mvm_server::inproc::LocalFactory::terminate+00075022[ 28] 0x000007feef15b903 C:\Program Files\MATLAB\R2016a\bin\win64\boost_thread-vc120-mt-1_56.dll+00047363 boost::thread::swap+00000083[ 29] 0x000007feef414f7f C:\Program Files\MATLAB\R2016a\bin\win64\MSVCR120.dll+00151423 beginthreadex+00000263[ 30] 0x000007feef415126 C:\Program Files\MATLAB\R2016a\bin\win64\MSVCR120.dll+00151846 endthreadex+00000402[ 31] 0x0000000076bdf56d C:\Windows\system32\kernel32.dll+00128365 BaseThreadInitThunk+00000013[ 32] 0x0000000076d12cc1 C:\Windows\SYSTEM32\ntdll.dll+00208065 RtlUserThreadStart+00000033%%If this problem is reproducible, please submit a Service Request via: http://www.mathworks.com/support/contact_us/%A technical support engineer might contact you with further information.%Thank you for your help.
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