MATLAB: Error from ‘Collaboration’ Invitation

collaborationdriveshared folder

My colleague sent me an invitation to edit contents of his folder, which was not shared to anyone at that moment, from Matlab Drive.
I clicked on 'View Invitation' button from the email but I received this error
He then tried to create new folder in Matlab Drive and shared that new folder with me but the same problem still happened.
I also shared my 'Ryan_Tran' folder to him and it worked fine. However, the same problem happened when he tried to share his folder to me.
I appreciate any help to resolve this problem.

Best Answer

As per my understanding, this issue occurs when you are trying to share a folder to an account which does not have a MathWorks account linked to it. You can create a MathWorks account with the same e-mail address and then can have the edit or view access to the folder as per the invite link, or if you do not want to create an account, you can view the content by asking the owner to send a 'view only' link.
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