MATLAB: Do I get the error message “Trial is not configured” or “You need to be associated to Trial ID xxx” when trying to access a trial download

MATLAB

I was forwarded a trial from another person to install on my machine, but when I go to download the trial I get an error message that the "Trial is not configured." or "We are unable to provide access to Trial ID". How do I install and activate this trial?

Best Answer

Trials are locked to the MathWorks account of the user who requested the trial.
If someone forwards you a trial, you will need the sender to add you as the licensed end user for the trial before the trial number will show up as a choice in the activation client.
For instructions on how to associate a licensed end user with your trial, see the related solution: "How do I use the License Center?" You may also watch a video of this process here:
http://www.mathworks.com/support/activation/help_system/help_content.html?
For any other questions, please contact the MathWorks Customer Support:
http://www.mathworks.com/company/aboutus/contact_us/
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