MATLAB: Could not find MATLAB runtime but redownloading without changing path fixed the issue – need new fix due to admin rights

compilerMATLABMATLAB Compilermatlab guiruntime

I have created and compiled a user interface. The installer contains the correct matlab runtime (9.2) automatically.
Some users get this error (notably not all):
Could not find version 9.2 of the MATLAB Runtime. Attempting to load mclmcrrt9_2.dll Please install the correct version of the MATLAB Runtime. Contact your vendor if you do not have an installer for the MATLAB Runtime.
Not all users have received this error. Most advice suggests changing a path in system files, so downloading 9.2 from the MathWorks site and overwriting the copy from the compiler should not have had any effect – yet it fixed the problem on one computer. On the others admin rights are required to download runtime, so it cannot be re-downloaded. Runtime is already present on the computers.
How should I direct users to proceed? Can they change a system path once it is downloaded onto their computer? Or is this due to some form of corrupted data from the download?

Best Answer

Just restart their computer, it magically finds it.
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