Our company is using Simulink Desktop Real-Time models to control external hardware systems. The communication between the external Hardware and MATLAB/Simulink is realized via Advantech Card PCI-1711u.
The target computer has Windows 10, 64-bit (up-to-date). It has a processor Intel® Core™ i5-7500 CPU @ 3.40GHz and 8GB RAM. We are running our Simulink model in external mode and every so often, Windows seems to crash with a blue screen (BSOD). We have already made sure, that the Advantech drivers are up-to-date, as well MATLAB and its Toolboxes.
Additionally we have examined the Websites for similar issues and have set suggested BIOS Settings:
– Turning off an option called VT-d (Intel Virtualization Technology for Directed I/O)
– Turning on an option called HPET (High Performance/Precision Event Timer)
– Turning off an option called C1E (enhanced halt)
While Bluescreen occuring, MATLAB itself produces no crash dumps. Have checked with the function "extractCrashLogs" (see attached zip-file). What can we do to prevent this from happening?
Best Answer