MATLAB: Am I unable to install MATLAB Drive Connector

Why am I unable to install MATLAB Drive Connector?

Best Answer

The instructions for installing MATLAB Drive Connector can be found in our following documentation page:

Install MATLAB Drive Connector

https://www.mathworks.com/help/matlabdrive/ug/install-matlab-drive.html

If you are experiencing an issue while installing MATLAB Drive Connector, please contact MathWorks Installation Support and include any log files or crash dumps that have been generated. Please also include any error messages that are being displayed.

Log Files

Windows

%LOCALAPPDATA%\MathWorks\MATLABConnector\logs

macOS

~/Library/Application Support/MathWorks/MATLABConnector/$MACHINE_ID/logs

Linux

~/.MATLABConnector/$HOSTNAME/logs

Crash Dumps

How do I locate the crash dumps generated by MATLAB?

https://www.mathworks.com/matlabcentral/answers/100816

Related Solutions

MATLAB: Do I receive the error message “The latest version of MATLAB Drive Connector is already installed.” when trying to reinstall MATLAB Drive Connector

The MATLAB Drive Connector application may still be installed in the following directory:

%LOCALAPPDATA%\MathWorks\MATLABConnector\$VERSION

Please remove the folder and go through the installation process once more. You should no longer run into error messages about having the latest version installed.

MATLAB: Do I get a ‘javalauncher.dll’ error message when attempting to launch the MATLAB Installer

This error can occur if your installer's files are corrupt or located in a non-local location.

To resolve the error, try copying the Installer onto your local machine. If the issue persists, please re-download or re-extract the installer directly onto the machine in question.

If you are unable to resolve this problem after following these steps, please contact MathWorks Support using the following link:

https://www.mathworks.com/support/contact_us.html

Best Answer

Related Solutions

MATLAB: Do I receive the error message “The latest version of MATLAB Drive Connector is already installed.” when trying to reinstall MATLAB Drive Connector

MATLAB: Do I get a ‘javalauncher.dll’ error message when attempting to launch the MATLAB Installer

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