Solution for Problem 1:
Downloaded files should only end with .ftp, .common, or .ARCH (where ARCH is the architecture, such as .glnx86 for linux, .ibm_rs for IBM, .sgi for SGI, .sol2 for Solaris, and .alpha for DEC Alpha).
If you encounter an additional extention in your downloaded file, you may remove the extra extension by renaming the file before downloading (in the Save As window) or after downloading the files.
Solution for Problem 2:
We recommend using a Unix/Mac web browser to download Unix/Mac files and a PC web browser for PC files.
You can also avoid this problem by changing the filename in the "Save As" box before saving, or rename the file to the correct name. Except for the underscore in the following files - .ibm_rs file, tbx.reportgen_sl, tbx.rtw_ada.common (plus, the arch specific files), and tbx.stateflow_coder, the downloaded files should not contain any underscores.
Solution for Problem 3:
If you are using Netscape, first try downloading files using MS Explorer. If you continue to have problems check the file associations.
This is most likely due to an incorrect file association. Our downloads server is configured to serve all of the product files identically. They are sent as an octet stream which your browser should interpret as an unknown binary data type. This should force a "save as" dialog box to appear since the browser doesn't have an application to handle an octet stream. However, if your system is configured such that the browser thinks that it knows how to handle files with a certain extension, it may not prompt you to save the file. This can occur with both Netscape and Internet Explorer.
If you are using either MS Internet Explorer or Netscape and if a file extension (such as .cab) is associated with an application, it will be treated as data for that application and you may not be prompted to save the file (i.e. The browser may try to open the file with the associated application).
You can check your file associations by the doing the following:
In MS Explorer
- double-click the "My Computer" icon
- select the "view" menu from the top bar
- select "Folder Options" from the menu
- click the "File Types" tab
In Netscape:
-select the "Edit" menu from the top bar
-select "Preferences"
-select/expand the "Navigator" category
-select the "Applications" category
Best Answer