[GIS] Why do the map labels disappear when publishing as a service on ArcGIS server

arcgis-10.1arcgis-serverlabelingmap-service

I am developing a map service, rather basic, with some polygons and labels. Surprisingly, when I deploy this service on the production server, the labels disappear (see here). I have a second local server – for this one, no problem: the labels are well and truly there.

Do you have an idea why my labels vanish that way? Is there some special tuning I should apply on the production server to have them back?

Many thanks for your help.

Precision: It happens with labels with field information. If I use a static text as a labels, the labels are there. The server seems unable to include object fields info within labels.

Additional info: Apparently, this is a well-known problem in ArcGIS server 10.1. See this thread on ArcGIS forum. No solution is known yet…

Best Answer

Your problem may be using the Maplex label engine. I have found that labels set using Maplex do not come through on a service or are highly unpredictable at best.

Try setting the labels the regular, non Maplex way. If you are already using regular labels, try adjusting the scale for label display.