ArcMap – Identify Results Window Not Displaying in ArcGIS 10.5

arcgis-10.5arcgis-desktoparcmapidentify

When using the Identify tool in ArcMap 10.5, the feature that is identified flashes, but the Identify Results window does not display.

I found the following article in esri support pages:
http://support.esri.com/technical-article/000004902 . However, this post does not cover my current ArcGIS version:
ArcGIS Dektop 10.5
Version: 10.5.0.6491
License type: Advanced

I tried to follow How do I open the Identify window in ArcMap? , but that did not solve the problem:

"…Start regedit. Navigate to
HKey_Current_User\Software\ESRI\ArcMap\IdentifyResultsDialog\IdentifyWindowsPos.
Modify the IdentifyWindowPos key to a value such as 20,20,400,400.
More information may be found in Article ID: 21485 The Identify
Results window does not display."

My installed applications:

  • ArcCatalog 10.5.0.6491
  • ArcGlobe 10.5.0.6491
  • ArcMap 10.5.0.6491
  • ArcScene 10.5.0.6491

Microsoft Windows10
Version 1607 (OS Build 14393.1066)

Best Answer

If you moved your Identify window onto another monitor when you had multiple monitors attached and then switched to single monitor, you will find that Identify window is still in the same location on the other monitor!

Two ways to fix this:

  1. Connect another monitor, find and move your Identify window back into the ArcMap screen then disconnect second monitor

  2. Sometimes the window moves so that you can see a very small portion of it on the edge of your active monitor. Look closely at the edge of your screen to see if there is just the border of the window there. If so you may be able to grab it (even enough just to resize it a bit) and then drag the window into your main screen.

Once it is where you want it, close and reopen ArcMap to have it save the window location.

Related Question