[GIS] How to solve an “Error found when retrieving conflicts.” error in ArcMap

arcgis-10.0arcgis-9.3arcmapenterprise-geodatabaseversioning

I uncovered this error when testing ArcMap 10 SP2 for a customer:
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This occurs when the conflict is detected–ArcMap is attempting to show the conflicts window but fails.

I get this error on all workstations at the customer's location (all Windows XP). But I don't get the error on my systems (I've tried XP and Windows 7).

I've tried various oracle/sql server combinations and I still receive the error on the customer's workstation.

It appears to be a compatibility issue and I have an open Esri incident which hasn't yielded any results, so I thought I'd tap the gis.se.

Has anyone experienced this error with this set(or similar set) of conditions?

Update From Comments:
I initially got this in an Oracle10/9.3.1 sde database, but also replicated the error with a sqlexpress/arcsde 10. I only have this issue with the customer's ArcGIS Desktop workstations and each experience the same issue.

Data from crash: 

00:04:14.578: First chance exception 0xC0000005 (Access Violation) occurred in "c:\program files\arcgis\desktop10.0\bin\VERSIONUI.DLL" at address 0x39458983.
00:04:14.578: LoadLibraryW("DbgHelp.dll") called from "c:\program files\arcgis\desktop10.0\bin\AFCORE.DLL" at address 0x00714A04.
00:04:14.594: Loaded "c:\program files\arcgis\desktop10.0\bin\DBGHELP.DLL" at address 0x0B770000.  Successfully hooked module.
00:04:14.594: DllMain(0x0B770000, DLL_PROCESS_ATTACH, 0x00000000) in "c:\program files\arcgis\desktop10.0\bin\DBGHELP.DLL" called.
00:04:14.594: DllMain(0x0B770000, DLL_PROCESS_ATTACH, 0x00000000) in "c:\program files\arcgis\desktop10.0\bin\DBGHELP.DLL" returned 1 (0x1).
00:04:14.594: LoadLibraryW("DbgHelp.dll") returned 0x0B770000.
00:04:14.610: GetProcAddress(0x0B770000 [c:\program files\arcgis\desktop10.0\bin\DBGHELP.DLL], "MiniDumpWriteDump") called from "c:\program files\arcgis\desktop10.0\bin\AFCORE.DLL" at address 0x00714A14 and returned 0x0B7CD4F0.
00:04:14.610: Second chance exception 0xC0000005 (Access Violation) occurred in "c:\program files\arcgis\desktop10.0\bin\VERSIONUI.DLL" at address 0x39458983.
00:04:14.657: Exited "c:\program files\arcgis\desktop10.0\bin\ARCMAP.EXE" (process 0xC0C) with code -1073741819 (0xC0000005).

New Information (8/4)

  • Client is getting this in ArcGIS 9.3.1 as well–they so seldom get
    conflicts that this hasn't been an issue until now.

  • I'm nearly certain that this issue is caused by some other software that was pushed out to these machines. We're still troubleshooting and I'll update this question with an answer once I know more.

Best Answer

Sounds like a ArcSDE version change from the service pack.

ArcSDE 10 Service Pack 2 http://resources.arcgis.com/content/patches-and-service-packs?fa=viewPatch&PID=66&MetaID=1748

Which Database are you using?

If Oracle this has been addressed:

NIM058199 - If sde.version_user_ddl.edit_version('t1',1) call errors out due to lock conflict, it will issue a commit which can affect other pending transactions.

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