[GIS] Fresh Install of ArcMap 10.4 Stalls on “Loading Document”

arcgis-10.4arcgis-desktoparcmapwindows 7

I have just installed the trial version of the ArcGIS for Desktop which contains ArcMap on my Windows 7 Pro 64-bit.

I haven't been able to launch ArcMap, ArcScene or ArcGlobe yet. As of ArcMap it loads that initial banner and then stalls on Loading Document, then after a minute closes.

I haven't ever installed or used ArcGIS. I have already tried:

  1. Remove the ESRI folder from %APP_DATA%/Roaming
  2. Remove the ESRI key from the Registry
  3. Run as administrator

Don't know what is the problem and support won't answer if I don't buy the product.

Best Answer

This seems to be a bug which results from an upgrade of Python, following the steps in the link should hopefully resolve it.

Related Question