[GIS] ArcGIS Desktop can’t return concurrent license

arcgis-desktoparcgis-license-manager

We have one concurrent use ArcView license, managed by a license server box in the office. The server reports that one of our desktops has the license 'borrowed', but when looking at the Desktop Admin tool on that box, it doesn't show anything about having a license checked out. It seems the license is somewhere lost in the ether.

Is there a way, from the desktop side, to 'force return' or destroy the local license file? There appears to be no way for me to get the license returned from the desktop side. I've filed a report with Esri, but not holding out hope that my issue will be fixed ASAP.

Anyone here have experience with this problem? Would a reinstall of the desktop software help?

Best Answer

This ArcGIS forum thread suggests that simply changing the date on the server to fool it into thinking that the time was up might work.

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[GIS] Opening ArcGIS Desktop on specific license level

If you want to control the license on a per-application basis, you could create batch files that set the ESRI_SOFTWARE_CLASS variable to either Professional,Editor,Viewer and then start ArcMap/ArcCatalog.

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A SET ESRI_SOFTWARE_CLASS=Viewer statement will switch to ArcView: enter image description here

And a SET ESRI_SOFTWARE_CLASS=Editor will switch to ArcEditor:
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If you create the batch files, the ESRI_SOFTWARE_CLASS variable is only in scope for that instance of the application. So you could start an ArcView and ArcEditor at the same time (if the license manager has available licenses).

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Alternatively, a user could set a user system variable of ESRI_SOFTWARE_CLASS to the desired license and then every application would be at the same license level.

[GIS] How to check out arcgis 10.2 desktop license using arcpy

As the documentation states:

"SetProduct is a legacy; importing modules needs to be done before importing arcpy".

http://resources.arcgis.com/en/help/main/10.2/index.html#/SetProduct/03q30000000v000000/

The script might go something like this:

import arcinfo  
import arcpy

if arcpy.CheckProduct("ArcInfo") == "Available":  
    execute code  
else:  
    print "Error message"

Best Answer

Related Solutions

[GIS] Opening ArcGIS Desktop on specific license level

[GIS] How to check out arcgis 10.2 desktop license using arcpy

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