Solved – How to interpret a control chart containing a majority of zero values

control chartdata visualization

I am using a control chart to try to work on some infection data, and will raise an alert if the infection is considered "out of control".

Problems arrive when I come to a set of data where most of the time points have zero infection, with only a few occasions of one to two infections, but these already exceed the control limit of the chart, and raise an alert.

How should I work on the control chart if the data set is having very few positive infection counts?

Thanks!

Best Answer

Change the variable. Run a control chart for the "time between infections" variable. That way, instead of a discrete variable with a very small range of values, you have a continuous variable with an adequate range of values. If the interval between infections gets too small, the chart will give an "out of control" indication.

This procedure was recommended by Donald Wheeler in Understanding Variation: The Key to Managing Chaos.

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